Frequently Asked Questions

Frequently Asked Questions


Frequently Asked Questions (FAQ)

Bridget Organic Herbs

📦 Orders & Shipping

1. How long does delivery take?
We deliver nationwide in South Africa within 2–5 working days via door-to-door courier or locker delivery or Pargo. 

We also deliver to:

  • Lesotho
  • Zambia
  • Botswana
  • Zimbabwe
  • Mozambique
  • Namibia 

These are shipped using bus courier services like Intercape or Greyhound. You're also welcome to arrange your own courier.

Note: Custom-made items (e.g. candles) and bulk orders may take 7-10 working days to process before dispatch.

2. How much is shipping?
Shipping costs depend on your location and the size of your order. The final fee will be shown at checkout before you pay.

3. Do you offer door-to-door delivery?
Yes! We deliver straight to your home, office, or collection locker.

💳 Payments

4. What payment methods do you accept?
We accept the following secure payment options:

  • PayJustNow
  • Payflex
  • Happy Pay
  • Capitec Pay
  • EFT
  • PayPal (for international orders)

5. Can I pay in installments?
Yes! Use PayJustNow, Payflex, or Happy Pay to split your order into 3 interest-free payments.

🌿 Products & Ingredients

6. Are your products 100% natural?
Yes. All our products are made using natural, plant-based ingredients—no harsh chemicals, artificial fragrances, or parabens.

7. Are your products safe for sensitive skin?
Most of our formulas are gentle and suitable for all skin types. If you have sensitive skin, we recommend reviewing ingredients or messaging us before use.

8. Can I use your oils and serums daily?
Yes! Products like Glow Serum, Carrot Oil, Stretch Marks Oil, and Tissue Oils are designed for everyday use.

🤝 Resellers & Wholesale

9. Do you offer a reseller program?
Yes! Join our reseller network and get discounts, business support, and earn commissions.
👉 Visit our Become a Reseller page or WhatsApp 079 399 7611 to apply.

10. Do you sell in bulk or wholesale?
Absolutely. We supply spas, salons, shops, and bulk buyers. Contact us for our wholesale price list or check our reseller/wholesale collection on the website. 

📞 Contact & Support

11. How do I get in touch with you?
You can contact us any time via:
📱 WhatsApp: 079 399 7611
🌐 Website: www.bridgetorganicherbs.co.za


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